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Help - Contact Support
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If you cannot find the information you are looking for with reference to our help section, please contact your library with a detailed description of your problem or question.

East Meadow Public Library

Floral Park Public Library

Freeport Memorial Library

Gold Coast Public Library

Great Neck Public Library

Jericho Public Library
phone: 935-6790

Levittown Public Library

Long Beach Public Library

Malverne Public Library

Oceanside Library

Peninsula Public Library

Rockville Centre Public Library

Roslyn (Bryant) Public Library

Shelter Rock Public Library

  • Steps to reproduce the problem (in as much detail as possible)
  • Exact text of any error message (screen shots are helpful)
  • URL(s) of any error page(s) you encounter
  • Library card number
  • Title(s) of problem download(s)
  • Applicable software version (this information can typically be found under Help > About.)
  • Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
  • Internet browser and version (Internet Explorer 7.0, Firefox 2.0, etc. In most browsers, find this under Help > About.)
  • If applicable, device type and operating system